Fresh install Ubuntu 14.04 LTS EHCPForce Email Errors.

[Loren Tedford]

Hi I am having issues with email errors with EHCPForce I am not familiar much with email and how it all works the only information i have is the documentation i have found with Linode on email servers here below is a direct copy of the error I receive when trying to send an email.. I can recieve Emails but not send..

Message not sent. Server replied:
Requested action aborted: error in processing
451 4.3.0 <mypersonalemail@gmail.com>: Temporary lookup failure

[Loren Tedford]

Here is a pastebin of the information posting in here looked too tacky

http://pastebin.com/BzEiVXpB

[earnolmartin]

The email error you reported is a problem with resolving the email account.  It looks like you're using a relay, so make sure you configured the relay properly.  EHCP Force does not automatically configure relays for you, and not being able to resolve gmail may be a network error.

As for the Postfix warning messages you posted at PasteBin, these warnings are normal and can be ignored.  They will not impact functionality.   

[Loren Tedford]

Well i dont wish to use any relay at all in postfix so i commented out #relayhost= line in main.cf

smtpd_relay_restrictions = permit_mynetworks permit_sasl_authenticated defer_un$
myhostname = lorentedford.com
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
mydestination = localhost, myip
#relayhost =

[earnolmartin]

Did commenting that line out fix your issue? 

[Loren Tedford]

No still get the same error Im really digging through the logs this is a fresh install not sure what i did wrong..

[earnolmartin]

See if this works from a terminal?

Code: [Select]

mail -s "subject here" email@address.com <<< "message"

Obviously, change the subject, email address, and message first.

Then, see if you get it.  If you don't, check the mail log and system log to see what it says as to why it failed.  Is your VPS provider blocking the SMTP ports?

[Loren Tedford]

root@lorentedford:/home/loren# mail -s "test" myemail@gmail.com <<< "testing"
root@lorentedford:/home/loren#
Tried this above with correct email and did not get anything in my inbox nore did I recieve an error that i could find other than some crazy errors i have been trying to review..


this is Mail.err log file  http://pastebin.com/8nKQAcHp
this is a portion of my mail.log file :  http://pastebin.com/qX7jNd7Y

[earnolmartin]

Did you make any additional changes to your Postfix configuration besides commenting out that relay line?

Could you please PM me with SSH info so I can take a look?

[Loren Tedford]

No i did not make any changes to the postfix file other than commenting out that particular line and adding my correct ip address in the one area because it was trying to pull some private network ip from linode thats not used for web or data traffic.

[Loren Tedford]

Just to update now im no longer receiving email as well did some testing and looking around things loook ok not sure what i had done wrong.

http://mxtoolbox.com/SuperTool.aspx?action=dns%3alorentedford.com&run=toolpage

dns:lorentedford.com   Find Problems    dns
Type   Domain Name   IP Address   TTL   Status   Time (ms)   Auth   Parent   Local
NS   ns1.linode.com   69.93.127.10   24 hrs       874           
NS   ns2.linode.com   65.19.178.10   24 hrs       686           
NS   ns3.linode.com   75.127.96.10   24 hrs       484           
NS   ns4.linode.com   207.192.70.10   24 hrs       328           
NS   ns5.linode.com   109.74.194.10   24 hrs       187           
Result   
   SOA Retry Value is outside of the recommended range
ns1.linode.com reported Retry 14400 : Retry is recommended to be between 120 and 7200.    More Info
   No Bad Glue Detected   
   At Least Two Name Servers Found   
   All name servers are responding   
   At least one name server responded   
   All of the name servers are Authoritative   
   Local NS list matches Parent NS list   
   Name Servers appear to be Dispersed   
   Name Servers have Public IP Addresses   
   Serial numbers match
   
   Primary Name Server Listed At Parent   
   SOA Serial Number Format appears valid   
   SOA Refresh Value is within the recommended range   
   SOA Expire Value within recommended limits   
   SOA Minimum TTL Value is within allowed values   
   No Open Recursive Name Server Detected

[earnolmartin]

I diffed your configuration files to mine.  I didn't see any differences that would cause it to not work.

You have EHCP installed in /var/www/new/ehcp, right?

Mail log still not giving you any helpful information?  Have you contacted linode?  The problem could be on their end.... possibly, but I doubt it... unless they are super strict with email.  Perhaps try running the EHCP Force update script in case something didn't happen or finish during the initial install?  The update certainly wouldn't hurt anything.  It's worth a try even if there are no updates, as it attempts to fix issues with your environment along the way if it detects any.   

http://ehcpforce.tk/download.php

[Loren Tedford]

I will attempt to try using the update Originally i was using postfix for recieve and dovecot for sending mail in my original Debian server I formated and started over and by default really didnt play with anything much I really didnt want to mess up any default scripts that sort of thing.. My emails worked well for the last 3 years of hosting just wanted a fresh clean slate with me working on so many open source projects and hosting new websites for each project etc.. Figured it would be easier to have a control pannel this time..

[Loren Tedford]

The reinstall did not fix anything.. I can now no longer recieve mail or send mail i wonder if its because i agreed to install clamav and spamassassin or what ever its called..

[earnolmartin]

The reinstall did not fix anything.. I can now no longer recieve mail or send mail i wonder if its because i agreed to install clamav and spamassassin or what ever its called..

No, that should work as well.  What version of Ubuntu are you running on the server?  I can deploy a VM running the same version using my servers and see if I run into the same issues.