Recent Posts

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General / Great news
« Last post by MericaInado on September 14, 2019, 02:08:50 am »
Useful information, I will follow the topic
General / Re: Update Log
« Last post by earnolmartin on August 21, 2019, 11:07:19 am »
Minor update released.
Technical Help / Re: All of my websites are down but i get email
« Last post by earnolmartin on July 09, 2019, 08:15:41 am »
Email and FTP are separate services.  If you can't access the panel, there is a problem with the web server service which is apache or nginx depending on how you configured EHCP.  So, you need to check the log files in /var/log/apache2 or /var/log/nginx to figure out what might be wrong.

Checking the log files for problems is the first step to fixing any problem.
Technical Help / All of my websites are down but i get email
« Last post by Colin on July 08, 2019, 05:29:20 pm »
Hi Guys, I appretiate any help.
All of a sudden over night all my websites stopped working and i Get the cant connect error.
I can recieve email and i can login with FTP there seams to be a problem with the http port number 80.
I have checked with the router and it forwards port 80 to the server. I have reset the router. Is this a know issue ?

Also i do have backup files but as i also cant access EHCP to restore to a previous date.
Is there a way to restore a backup from Terminal ?
Regards Colin
Technical Help / Re: all my websites are down after putting a "passive" site
« Last post by earnolmartin on June 13, 2019, 06:25:36 pm »
What do the web server logs show?

They are stored in /var/log/nginx or /var/log/apache2 depending on which webserver you're using. 
Technical Help / all my websites are down after putting a "passive" site
« Last post by minoir on June 12, 2019, 12:34:38 pm »
the day of deactivating one of my sites putting it as "passive"
the change did not happen at the time, and today I found all my sites dropped, including access to the panel.
I know it's not my host, since I paid in time and form and I can access via ssh, the only thing different was that change from active to passive

Is there any way to change that configuration manually in some file or changing some value in some database?
General / Re: Update Log
« Last post by earnolmartin on June 05, 2019, 12:01:33 pm »
Update released.
General / June 2018 Pre Update Instructions
« Last post by earnolmartin on June 05, 2019, 12:00:52 pm »

IMPORTANT Instructions to Follow BEFORE Upgrading EHCP FORCE - Starting 6/1/2018


Once upgrade is successful, this process will NOT need to be repeated.

If your EHCP installation is configured to use the Apache2 web server (which it is by default), you must perform one of the below actions prior to upgrading if you use any custom domain or global apache2 templates (new EHCP installations are not impacted).  If you do NOT, you WILL HAVE A BAD TIMEIT IS ALSO recommended that nginx users also revert all of their custom domain templates prior to upgrading.

Prior to Upgrading EHCP Apache/Nginx Template Revert Method 1:
Revert all custom apache / nginx domain specific custom templates by using the control panel, selecting each domain one by one, clicking on "Edit Apache Template", and then by finally clicking on the "Revert to Default" button.

Under Main Options in the System Operations section, click on "Manage Global Webserver Templates".  Revert all global web template files by clicking on the "Revert to Default" button, going back to the "Manage Global Webserver Templates" page to repeat the process for all templates in the dropdown.

Prior to Upgrading EHCP Apache/Nginx Template Revert Method 2:

  • In the panel (when using the picante default theme), click on the "Main Options" tab.
  • Scroll down to the "System Operations" section.
  • Click on "Options".
  • Click on "Advanced Settings".
  • Under "Webservertype", change it to nginx by using clicking in the bubble.
  • Click "Submit Query" button to save your settings.

Upgrade your panel following the instructions provided on

Post install, reset all of your custom web templates and configs by visiting this link in the panel (must be signed in as the admin user to run the below function - function is only runnable once you have the latest version):


For example, here's a complete link for reference (may not work in your situation... use your panel URL):


A backup of all custom web configs will be saved in the EHCP directory (/var/www/new/ehcp) and everything will be reverted.

Change your "Webservertype" back to apache2 in the "Advanced Settings" page to continue to use Apache.  Start over with the default apache2 templates and import your custom settings for your custom templates.

Feature Requests / Re: Add Italian Translation
« Last post by earnolmartin on June 05, 2019, 11:53:47 am »
Thanks, it's been corrected.
Feature Requests / Re: Add Italian Translation
« Last post by maxiozzia on June 04, 2019, 03:26:54 am »
It is ok, only a ";" at line 134 to remove  ;)
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